Course Description: Formal feedback can be difficult to deliver and unnerving to receive.
This informal workshop will help managers and team leaders devise and implement an appraisal process that staff will welcome rather than dread. It focusses on understanding what levels of performance your organization wants and how to develop your staff to achieve them
The session is highly interactive and will encourage delegates to take a positive attitude to undertaking appraisals, and to be able to give feedback with more confidence .
Who should attend? Business owners, managers of teams or any manager responsible for the day-to-day running of a team. Just £45.00 + VAT
What will it cover?
Why feedback is important
The performance cycle
How to start the appraisal process
Getting staff engaged in their own development
Setting achievable objectives
Planning and preparation for the meeting
How to conduct an appraisal meeting
Recording the outcome
Personal development plans
For information and to book contact Christine or Rose on 01442 531002 or email firstname.lastname@example.org